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receptionist
Title posted on indeed.com - Front Desk Receptionist
Posted on October 08, 2024 by Employer details South Vancouver Physiotherapy Clinic
Job details
South Vancouver Physiotherapy Clinic is a multidisciplinary clinic providing services in South Vancouver. Our team consists of experienced and dedicated healthcare professionals (Physiotherapists, Massage Therapists and Kinesiologists). We are looking for a part-time 15-30 hours a week) front desk admin/receptionist who is passionate about helping clients with their personal injuries. The successful candidate will participate in administrative support for the clinic. They will operate independently in a way that upholds the values of the clinic, and provides optimal patient care in an enjoyable workplace. Responsibilities include but are not limited to: * Participate in daily administrative operations of clinic: Assist with day-to-day clinic needs such as providing customer service to patients, assisting with general administrative duties, scheduling patient appointments and preparing treatment rooms * Interacting with clients and fielding patient inquiries * Booking appointments in person, by phone and email * Accepting payments and submitting insurance coverage * Responding by phone and email * Scanning and filing confidential documentation * Preparation of necessary paperwork * Corresponding with third-party insurers with regards to treatment coverage * Treatment room/equipment cleaning and preparation * Inventory checks/restocking * Other various jobs to help the clinic run smoothly * Be willing to work mornings, evenings, weekends and occasional overtime if required * Willing to work in a busy and sometimes stressful environment, while attending to the many competing interests of patients, staff and clinicians. We are looking for an individual with the following skills/attributes: * Customer-service oriented * Responsible and keen to ensure that all duties are executed well * High attention to detail * Above-average computer skills (typing speed of minimum 50 wpm) * Organized and trustworthy (able to handle cash and confidential information) * Ability to work independently and proactively * Capable of multitasking in a fast-paced environment * Excellent English language skills (both spoken and written) * Ability to establish priorities, work independently and proceed with objectives with minimal supervision * Ability to exercise accuracy, confidentiality, tact, and discretion * Strong computer literacy and proficiency (MS Office, EMR software experience an asset) * Efficient with strong time management skills, organizational skills and the ability to prioritize independently. * Outstanding interpersonal and communication skills both verbal (written, phone, and in-person) * Strong customer service skills (working with difficult clients including conflict resolution) * Strong task prioritization and organizational skills Experience required: * Experience with Medical or booking software * Customer service. * Previous receptionist experience and/or sales experience. * Proficient with technology/computers as well as Google drive and Microsoft Office. Note: * *Experience with Jane app software is* *an asset.* * Preference will be given to individuals who are looking for longer-term employment and live close by. * Please complete the Indeed Customer Service skills Assessment and be sure to include a Cover Letter with your Resume by email at manager@southvanphysio.com Job Types: Part-time, Permanent Salary: $18-19 per hour Job Types: Part-time, Permanent, Casual Pay: $18.00-$19.00 per hour Benefits: * On-site parking Schedule: * Evening shift * Monday to Friday * Morning shift * Weekends as needed Education: * Secondary School (preferred) Experience: * Customer service: 1 year (required) * Reception and sales: 1 year (preferred) * administrative assistant: 1 year (preferred) * Jane app janeapp: 1 year (required) * receptionist: 1 year (required) Work Location: In person- LocationVancouver, BC
- Workplace information On site
- Salary$18.00 to $19.00HOUR hourly
- Terms of employment Casual employmentPart time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9477905989
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