spa manager
Posted on
October 07, 2024
by
Employer details
The Hanok
Job details
*Job Summary*
We are seeking a dedicated and experienced Spa Manager to oversee the daily operations of our spa facility. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and a passion for promoting wellness and relaxation. As the Spa Manager, you will be responsible for ensuring a high-quality experience for all clients while managing staff, sales, and operational tasks.
*Duties*
- Lead and manage spa staff, providing training development and support to ensure exceptional service delivery.
- Oversee daily operations including scheduling and inventory management.
- Foster a welcoming environment by maintaining high standards of cleanliness and organization throughout the spa.
- Communicate effectively with clients to understand their needs and preferences, ensuring personalized service.
- Monitor performance metrics and prepare reports on sales management and customer feedback.
- Address any client concerns or complaints promptly to maintain a positive reputation for the spa.
- Collaborate with marketing teams to promote spa services and special offers.
*Requirements*
- Proven experience in a managerial role within the spa or wellness industry is preferred.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent communication skills to interact with clients and staff professionally.
- Leadership qualities that inspire team members to perform at their best.
- A commitment to providing outstanding customer service that exceeds client expectations.
- Fluent speaking and writing skills in Korean are required.
Job Types: Full-time, Part-time
Pay: $16.75-$27.75 per hour
Expected hours: 20 ? 40 per week
Benefits:
* On-site parking
Schedule:
* Evening shift
* Monday to Friday
* Weekends as needed
Education:
* Secondary School (preferred)
Experience:
* Microsoft Office: 1 year (preferred)
Language:
* Korean (required)
Location:
* Calgary, AB T2G 2B1 (preferred)
Work Location: In person
Application deadline: 2024-10-14
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LocationCalgary, AB
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Workplace information
On site
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Salary$16.75 to $27.75HOUR hourly
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9477201774
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