customer service representative - call centre
Title posted on indeed.com -
CSR - Customer Service Representative
Posted on
October 06, 2024
by
Employer details
Shell Gas /Food / Convenience
Job details
We are looking for an experienced Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients, responding to inquiries in a timely manner, and resolving customer complaints and issues. The ideal candidate will have excellent communication skills, the ability to handle difficult conversations with customers, and the ability to think on their feet.
Responsibilities:
* Provide excellent customer service to customers.
* Answer customer inquiries in a timely and professional manner.
* Resolve customer complaints in a timely and professional manner.
* Provide accurate information to customers regarding products and services.
* Maintain customer records and update information as needed.
* Follow up with customers to ensure satisfaction with products and services.
* Identify customer needs and suggest appropriate products and services.
Job Types: Full-time, Part-time
Pay: $17.20-$31.29 per hour
Expected hours: 30 ? 40 per week
Additional pay:
* Tips
Flexible language requirement:
* French not required
Schedule:
* Evening shift
* Monday to Friday
* Weekends as needed
Work Location: In person
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LocationFlesherton, ON
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Workplace information
On site
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Salary$17.20 to $31.29HOUR hourly
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9475855592
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