automotive service manager
Posted on
September 30, 2024
by
Employer details
Canadian Tire Owen Sound
Job details
*Job Summary*
The Automotive Service Manager plays a crucial role in overseeing the daily operations of the service department. This position requires a blend of mechanical knowledge, customer service skills, and sales acumen to ensure high-quality service delivery and customer satisfaction. The ideal candidate will lead a team of technicians, manage service schedules, and drive sales through effective upselling techniques.
*Responsibilities*
- Supervise and coordinate the activities of the service department to ensure efficient workflow and productivity.
- Provide exceptional customer service by addressing client inquiries and concerns regarding automotive repairs and services.
- Utilize mechanical knowledge to assist technicians with complex repairs and troubleshooting as needed.
- Implement effective sales strategies to promote services and products, including upselling additional repairs or maintenance services.
- Maintain accurate records of services performed, parts used, and customer interactions.
- Ensure compliance with store policies, safety regulations, and industry standards.
- Train and mentor staff on best practices in automotive repair and customer engagement.
- Manage cash handling procedures within the service department to ensure accurate transactions.
*Requirements*
- Proven experience as an Automotive Service Manager or similar role within a dealership or automotive repair environment.
- Strong mechanical knowledge with hands-on experience in automotive repair.
- Excellent customer service skills with a focus on building lasting relationships with clients.
- Ability to effectively upsell services while maintaining customer trust and satisfaction.
- Familiarity with cash handling processes and financial transactions related to service operations.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Previous experience in sales within the automotive industry is highly desirable.
This position is ideal for individuals who are passionate about the automotive industry and are looking to take their career to the next level by leading a dynamic team dedicated to providing outstanding service.
Job Types: Full-time, Permanent
Pay: From $60,000.00 per year
Benefits:
* Dental care
* Disability insurance
* Extended health care
* Life insurance
* On-site parking
* Profit sharing
* Store discount
Schedule:
* Monday to Friday
* Weekends as needed
Work Location: In person
Application deadline: 2024-10-12
-
LocationOwen Sound, ON
-
Workplace information
On site
-
Salary$60,000YEAR annually
-
Terms of employment
Permanent employmentFull time
-
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9466639046
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
Thank you for your help!
You will not receive a reply. For enquiries, please contact us.