customer service clerk
Title posted on AgCareers.com -
Customer Solutions Lead Inside
Posted on
September 30, 2024
by
Employer details
Bayer CropScience
Job details
At Bayer we?re visionaries, driven to solve the world?s toughest challenges and striving for a world where ,Health for all, Hunger for none? is no longer a dream, but a real possibility. We?re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ?impossible?. There are so many reasons to join us. If you?re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there?s only one choice. Customer Solutions Lead Inside This opportunity strives to have: Customers choose Bayer as their preferred provider for their operation Team members run their local business to benefit customers and Bayer Elevate customer experience and maximize local opportunities by co-creating short, mid and long-term outcomes with team   This is a permanent, home-based position in either the Edmonton, Vermilion, Westlock or Camrose areas.     What you will do: Jointly own and achieve squad P&L targets, in collaboration with all squad members Plan, prioritize and execute in short-term (90-day cycles), mid-term and long-term cycles to drive Bayer solutions with farmers Adapt, iterate, regularly reassess, and prioritize tasks to ensure continued progress towards squad outcomes Collaborate and co-create within squad to ensure clarity of accountabilities to maximize customer focus Leverage digital tools and agronomic expertise position, support, and service the full Bayer portfolio of seed, crop protection and new business models, while also leveraging market intel and data insights to assess and prioritize opportunities Contribute to effective team dynamics as a self-organizing squad, via activities such as peer recruitment, selection, and performance feedback Foster an inclusive environment of professionalism and safe working practices ensuring Safety and Compliance requirements are met or exceeded within squad Foster strong relationships with segmented growers and new potential customers to drive market share and ensure a positive customer experience Enabled by a strong understanding of the complete portfolio and relevant programs, collaborate within the squad to grow and protect sales of BCS products and provide product and support services Generate sales leads and close sales through virtual interactions Act as technical support “in season” through the Product Support Centre and to aid with technical support during the off season Provide digital farming support to squad members, including customer lead generation lists, initial new user outreach and remote onboarding/engagement activities Provide virtual on-farm expertise to assist key customers in onboarding, installing and troubleshooting Bayer's precision agriculture technologies (FV), addressing data collection challenges, connectivity issues, and educating on Digital Farming Solutions   Who you are: Degree or Diploma in Agriculture or related discipline with a minimum 2 years of related experience? Excellent understanding of local crop production, agronomy and crop protection, seed and digital solutions in the Western Canadian market Flexible mindset and ability to adapt to changing business needs? Collaborative team mindset Strong interpersonal and English communication skills – presentation, written, verbal and listening, to maximize results with customers and internal stakeholders? Understands key customer needs to develop tailored solutions? Experience using digital tools to manage, interpret and leverage data? Excellent problem solving through analytical thinking in complex situations with minimal guidance?, working directly with customers Strong computer skills, with ability to use MS Office Suite Desired: CCA, CCSC, and/or PAg (RTAg) designation CRM and/or Tabl
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LocationEdmonton, AB
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Workplace information
On site
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SalaryNot available
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
AgCareers.com
#966043
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