licence clerk
Title posted on CivicJobs.ca -
Licence Inspector Clerk (Re-Post)
Posted on
September 27, 2024
by
Employer details
City of Richmond
Job details
The City of Richmond is a diverse and dynamic community in pursuit of our visionto be the most appealing, livable and well-managed community in Canada.People l Excellence l Leadership l Team l InnovationImagine a career with the City of Richmond, a dynamic environment for growth and continuous improvement, fostered by our collective strengths and creativity. We are a vibrant, diverse cosmopolitan city, supported by a strong economy and recognized as leaders in innovation and service delivery excellence. The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - our people. This is a great opportunity to join our team and shape our community.Licence Inspector/ClerkOverviewThis position combines both clerical and inspection related duties to ensure compliance with the rules and regulations of the Business Licence Division. This particular role supports in the administration of the Tow Permit program, as regulated by the Vehicle for Hire Bylaw No. 6900.A primary focus area of this auxiliary role is the administration of the City?s tow permit program. This work involves the receiving, review, field inspections and issuance of private lot tow permits. This role will also support, when able other Business Licences functions such as calculating and collecting fees; entering and retrieving information from the business license information system; and routine field inspections as assigned. Duties also include exercising a considerable degree of judgement, action and tact in dealing with the public and within the limits of the by-laws, procedures, rules and regulationsExamples of key responsibilities include, but are not limited to:Verify information given on business licence inspections, check documentation, check zoning, determine fees and assign inspection process Prepare, maintain and organize bylaw enforcement inspection reports and records for all completed inspections sufficient to the requirements of the department. Conduct Inspections on both a complaint and proactive basis. Ability to communicate effectively, diffuse hostility, determine personal/public risk and take appropriate action, when required. Ability to manage a varied case load and multiple files simultaneously. Perform field checks on businesses with unpaid licence fees or to confirm operations. Respond to customer service inquiries and complaints by e-mail or phone call. Make recommendations for bylaw amendments. Research and respond to all request for comfort letters or confirmation of business licence requirements. Provide administrative assistance to staff in the Business Licence Department.Knowledge, Skills & Abilities:Sound working knowledge of the Richmond Zoning Bylaw and the City?s various bylaws, regulations, policies, practices and procedures as related to business licencing. Ability to conduct routine inspections independently in the field. Ability to provide timely and quality information and services in response to requests and the ability to interpret, explain and make decisions in accordance with applicable policies, procedures, rules, and regulations. Ability to effectively communicate both verbally and in writing. Ability to establish and maintain effective working relationships with a variety of internal and external contacts. Demonstrated interpersonal skills and the ability to exercise professionalism and tact. Ability to multi-task, identify and adapt to changing priorities for self and staff to meet customer service standards and deadlines with accuracy, in an environment with frequent interruptions, changes or other pressures. Proven skills as a fast-paced, detail-oriented, and well-organized, individual. Ability to make discretionary decisions, take initiative and exercise independent thought and good judgement. Ability to work effectively to meet goals individually and collaboratively. Ability to use software application
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LocationRichmond, BC
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Workplace information
On site
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Salary$32.72HOUR hourly
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Terms of employment
Casual employmentPart time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
CivicJobs.ca
#98349
Advertised until
2024-11-15
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