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user support technician
Posted on September 20, 2024 by Employer details 13988376 Canada Inc.
Job details
Education: College/CEGEP. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Perform Web-server backup and recovery operations. Provide customer service. Set up equipment. Perform on-site servicing and repair. Ensure that systems and equipment are operating efficiently and that proper maintenance and repairs are performed. Maintain work areas. Maintain, install and troubleshoot a wide variety of broadcast hardware and software. Experience: 1 to less than 7 months.- Location127 Sled Dog RoadBrampton, ONL6R 0J4
- Workplace information On site
- Salary$29.00HOUR hourly / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Evening, Weekend, Early Morning, Morning
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3069117
Overview
Languages
English
Education
- College/CEGEP
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
- Set up equipment
- Perform on-site servicing and repair
- Ensure that systems and equipment are operating efficiently and that proper maintenance and repairs are performed
- Maintain work areas
- Maintain, install and troubleshoot a wide variety of broadcast hardware and software
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-10-20
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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