Overview
Languages
English
Education
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No degree, certificate or diploma
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Hospitality industry
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Rural area
Responsibilities
Tasks
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Register arriving guests and assign rooms
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Resolve complaints and claims
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Process group arrivals and departures
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Take, cancel and change room reservations
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Provide information on hotel facilities and services
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Provide general information about points of interest in the area
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Exchange foreign currency
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Process guests' departures, calculate charges and receive payments
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Balance cash and complete balance sheets, cash reports and related forms
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Maintain an inventory of vacancies, reservations and room assignments
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Follow emergency and safety procedures
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Clerical duties (i.e. faxing, filing, photocopying)
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Answer telephone and relay telephone calls and messages
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Assist clients/guests with special needs
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Contact customers to deliver requested wakeup calls
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Perform light housekeeping and cleaning duties
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Provide customer service
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.