cloud administrator
Title posted on indeed.com -
Jira Administrator
Posted on
September 16, 2024
by
Employer details
Future Electronics
Job details
*About the role*
We are seeking a skilled JIRA Service Management Administrator to join our IT team. The ideal candidate will be responsible for managing and optimizing our JIRA Service Management platform to ensure efficient and effective IT service delivery. This role involves configuring, maintaining, and supporting JIRA Service Management to meet the needs of our organization.
*What you?ll be working on*
* Configure, maintain, and optimize the Jira Service Management instance.
* Manage user accounts, roles, and permissions.
* Design and configure workflows to align with organizational processes.
* Integrate Jira with other tools and systems to streamline processes and improve efficiency.
* Ensure system security and compliance with policies and regulations.
* Provide ongoing support and training to users, ensuring they can effectively utilize the platform.
* Create and maintain comprehensive documentation for configurations, processes, and procedures.
* Generate and analyze reports to track performance metrics and identify areas for improvement.
* Stay updated with the latest JIRA Service Management features and best practices, implementing improvements as needed.
* Collaborate with various teams to ensure seamless service delivery.
*We?re looking for someone with*
Bachelor?s degree in Information Technology, or a related field.
* Minimum of 5 years of experience in JIRA Service Management administration or a similar role.
* JIRA Service Management certification is a plus.
* Proficiency in JIRA Service Management, including configuration and customization. Experience with scripting languages is a plus.
* Understanding of ITIL processes and best practices.
* Exceptional troubleshooting and analytical problem-solving skills.
* Must be self-motivated and proactive.
* Must be willing to work in a dynamic, fast-changing environment.
* Must be ?team? oriented. Ability to adopt new technologies as needed.
*Why join us*
Our approach to employee wellness is holistic, which is why alongside competitive salaries, and excellent health and dental benefits, corporate employees have access to the following:
* Wellness amenities such as an onsite gym, fitness studio, and employee lounge
* Group RRSP plan to take care of the future you
* Onsite medical clinic and telemedicine
* Daily shuttle bus from two downtown locations
* Subsidized employee café with delicious meals and snacks
*Future Electronics is taking a hybrid approach to work. We value collaboration and working together, which our offices facilitate, combined with working remotely.*
*Only applicants from Quebec will be considered for this hybrid position.*
*Future Electronics is an equal opportunity employer.*
#YourFuture
Job Type: Full-time
Pay: From $55,000.00 per year
Work Location: Hybrid remote in Pointe-Claire, QC H9R 5C7
-
LocationPointe-Claire, QC
-
Workplace information
On site
-
Salary$55,000YEAR annually
-
Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9448331421
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
Thank you for your help!
You will not receive a reply. For enquiries, please contact us.