customer service adviser
Title posted on ZipRecruiter -
Transportation Customer Service (Bilingual) -
Posted on
September 13, 2024
by
Employer details
COVENANT GROUP - STAFFING
Job details
<h3>Job Description</h3><div>Job Description<div><p>A large family-owned fuel delivery company with over 30 years in business based in the downtown Toronto area with multiple locations is seeking a full-time qualified <strong>Bilingual Customer Service</strong> to start as soon as possible!!!!</p><p>On call shift might be required. Punctuality and reliability are essential for this role.</p><p><strong>HOW TO APPLY:</strong></p><p>If you are interested, apply online or send your resume by email to <span class="long-word">daniela@covenantgroupl.com</span> with <strong>your name and internal #2062 on the subject.</strong></p><p><strong>Responsibilities:</strong></p><ul><li>Develop and maintain effective communication with drivers and other staff members.</li><li>Dispatch drivers to calls, providing detailed route information, location, and destination details.</li><li>Provide front-line customer service by keeping clients informed about calls and estimated times of arrival (ETAs).</li><li>Answer phones, emails, and other online portals for client inquiries.</li><li>Manage and maintain operational sheets.</li><li>Provide daily reports on incidents and events that occur during shifts.</li><li>Assist with various administrative tasks as needed.</li></ul><p><strong>Requirements:</strong></p><ul><li>Excellent organizational skills.</li><li>Strong computer literacy, with proficiency in written and verbal communication.</li><li>Conflict resolution skills.</li><li>Effective time management skills with the ability to multi-task.</li><li>Clear and concise communication with staff and drivers.</li><li>Proficient in using computer software and communication devices.</li><li>Strong problem-solving skills and the ability to think creatively for solutions.</li><li><strong>Fluent in English and French</strong></li><li>Knowledge of GTA and surrounding cities' streets.</li><li>Experience with maps, GPS, and tracking systems.</li><li>Ability to manage and supervise up to 15 drivers.</li><li>Assertiveness when needed, especially during challenging situations.</li><li>Reliability and punctuality</li></ul><p>Internal 2062</p></div>Company Description<div>COVENANT GROUP LTD is a Staffing Firm offering equal labor opportunities in compliance with all applicable laws in the U.S.A. for personnel recruitment and selection. We sincerely thank all candidates who apply, however, only those selected for an interview will be contacted.</div></div><h3>Company Description</h3><div>COVENANT GROUP LTD is a Staffing Firm offering equal labor opportunities in compliance with all applicable laws in the U.S.A. for personnel recruitment and selection. We sincerely thank all candidates who apply, however, only those selected for an interview will be contacted.</div>
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LocationToronto, ON
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Workplace information
On site
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Salary$32.63HOUR hourly
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
ZipRecruiter
#cf6ed635
Advertised until
2024-10-12
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