dispensing optician
Title posted on indeed.com -
Full-Time Part-Time Dispensing Optician
Posted on
September 13, 2024
by
Employer details
Crescent Heights Optometry
Job details
*Responsibilities:*
_*Customer Engagement and Service:*_
* Extend a warm welcome to customers and provide excellent customer service.
* Respond promptly and professionally to customer calls.
* Recall patients and confirm appointments with attention to detail.
* Skillfully troubleshoot patient concerns to ensure optimal satisfaction.
* Contribute actively to store retail sales goals.
* Engage with various frame representatives to select and acquire the latest frame styles.
* Provide exceptional customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
_*Appointment Management and Billing:*_
* Efficiently manage appointment scheduling and patient check-ins.
* Generate invoices for patients and facilitate seamless direct billing to Third Party providers.
_*Eyewear Selection and Dispensing:*_
* Guide and assist customers in selecting and fitting frames, lenses, and lens coatings based on their prescription and personal preferences.
* Confidently articulate the key features of lenses, frames, and the benefits of various lens coatings.
* Accurately measure pupil and segment height without errors.
* Dispense, adjust, and repair eyeglasses with precision.
* Verify prescription eyeglasses and promptly notify patients when their glasses are ready for pickup.
* Place orders for contact lenses and inform patients when their contact lenses are ready for pickup.
* Monitor job status with optical labs, ensuring timely turnaround times.
_*Knowledge and Education:*_
* Demonstrate a passion for staying informed about the latest features in eyewear technologies and effectively communicate these to our patients.
* Conduct optical pre-testing for the optometrists.
* Educate customers on proper eyewear care and maintenance.
* Collaborate with optometrists to ensure accurate prescription fulfillment.
_*Store Maintenance and Inventory:*_
* Take pride in maintaining the store's appearance, proactively keeping it clean, attractive, and organized at all times.
* Monitor inventory levels, ensuring contact lens trials and eye care products are consistently fully stocked, rotating stock, and checking for expired products.
* Showcase strong multitasking abilities, effectively prioritizing tasks and managing competing priorities.
* Uphold a consistent and efficient cleaning schedule.
*Qualifications:*
_*Experience and Knowledge:*_
* Candidates with a minimum of 2 years of dispensing experience are welcome to apply; an optician license is not required.
* Knowledge of optical products, including frames, lenses, and contact lenses.
* Familiarity with sales techniques.
* Proficiency in using optical software.
* Experience with optical pre-testing would be considered an asset.
_*Medical and Communication Skills:*_
* Strong understanding of medical terminology related to optometry.
* Excellent communication skills with the ability to effectively interact with customers, colleagues, and healthcare professionals.
* Ability to build rapport with patients.
_*Problem-Solving and Multitasking:*_
* Strong problem-solving and critical thinking skills.
* Ability to thrive and multitask in a fast-paced and busy environment.
_*Professionalism and Commitment:*_
* Maintain regular, consistent, and professional attendance. Commitment and punctuality are essential to these positions.
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
_We offer competitive pay based on experience._
If you're someone who's motivated and loves offering top-notch customer service in the optical field, we'd love to hear from you! Go ahead and apply ? we're excited to see your application. All eligible applicants are welcome!
Applicants can drop off their resumes at our clinic or submit them via email. We thank everyone for their interest but only select candidates will be contacted.
Job Types: Full-time, Part-time
Pay: $16.00-$28.00 per hour
Benefits:
* Dental care
* Extended healt
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LocationCalgary, AB
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Workplace information
On site
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Salary$16.00 to $28.00HOUR hourly
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9446047284
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