user support technician
Title posted on CareerBeacon -
ICT Customer Support - Deployment Technician, Epic
Posted on
September 13, 2024
by
Employer details
Bell Canada
Job details
A proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them.New employees at Epic enter a dynamic workplace operating in a sophisticated, high-technology industry. To put it simply, we challenge our people every day to embrace change and innovation. We also recognize that talented, creative people have many options when choosing where to pursue their careers. Our company offers a wide variety of career development paths and we constantly invest in our people.The bottom line: we're looking for innovative, flexible, team-oriented individuals with an appetite for the excitement and constant changes of the IT industry. Job Title: ICT Customer Support - Deployment TechnicianProfessional Areas: AdministrationLocation: 1750 & 1730 McGillivray, Winnipeg, MBJob Status: Temporary - Full TimeClose Date: September 22, 2024DescriptionEpic specializes in the creation and management of information technology solutions for business. Our goal is to be the information technology partner of choice for each of our customers. We are proud to be part of the Bell MTS Family group of companies. We know Manitobans best and deliver a full suite of solutions that meets their unique needs and are focused on delivering the best experience at every interactionJob DescriptionEpic Information Solutions is currently looking for new team members, the ICT Customer Support ? Deployment Technician role is primarily responsible for deploying new workstations. This position is responsible for deployment, software installation and client data migration as well as various other tasks related to a large scale project. This position is full time, temporary. Duties and ResponsibilitiesNew workstation deployment - including software and hardware support, network connectivity issues, peripherals etc.Provide one-on-one end-user support and problem resolution - remotely and onsiteHardware repairAccurately log information and resolutions in Service NowProvide exceptional service to our clientsQualificationsHigh school diploma or equivalent, with a technical college or university degree preferred, or an acceptable combination of education and relevant experienceMinimum of 1 years of industry experienceCompTIA A+Ability to quickly diagnose issues and determine best course of action for resolutionExcellent written and oral communication skillsAbility to work individually and as part of a team Exceptional customer service skillsValid Driver's License with access to own vehicleAbility to occasionally travel within ManitobaAbility to lift up to 50 lbsOvertime as required#EPICjobs#IND2024Additional Information:Position Type: Non ManagementJob Status: Temporary - Full timeJob Location: Canada : Manitoba : WinnipegWork Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)Application Deadline: 09/22/2024For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.Please apply directly online to be considered for this role. Applications through email will not be accepted.We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you'll feel valued, respected and supported as you grow and reach your full potential. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to m
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LocationWinnipeg, MB
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Workplace information
On site
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SalaryNot available
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Terms of employment
Not available
- Start date
Starts as soon as possible
- Source
CareerBeacon
#2111863
Advertised until
2024-10-13
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