administrative coordinator
Title posted on CareerBeacon -
Portfolio Resource Coordinator - 6 Month Contract
Posted on
September 12, 2024
by
Employer details
Paladin Security
Job details
Under the direction of the Client Service Manager, this critical position is responsible for resource coordination and strategic scheduling, specific to the Client Service Manager (CSM) portfolio for our Kingston Branch. This position will work closely with Paladin's CSMs to proactively address resource needs, fill open shifts, and reduce overtime through strategic initiatives, while also supporting our security officers by processing online ticket submissions in an expedited and professional fashion.This position is a six (6) month temporary contract. Job Responsibilities: Strategically identify open shifts / open lines and work with Paladin's Client Service group to ensure complete schedules to adhere to our contractual obligationsForward existing schedules in Paladin scheduling software to ensure Paladin's Security Officers are fully aware of their ongoing schedule well in advanceWork within a dynamic team environment with multiple operational stakeholders including Site Supervisors, Security Officers, CSMs, Senior Management and our Operations CentreFill cancellations and openings in the daily scheduleCoordinate with specifically identified Client Service Managers to ensure their staffing needs are met and proactively addressedOngoing knowledge development of Paladin's contractual obligations for the assigned Portfolio(s). This will include site visits, ongoing training, and a close working relationship with the management groupTake on a large role in Paladin's deployment processEnsure billing accuracy and compliance on a weekly basisWork with Paladin's TEAM software to ensure accurate and timely scheduling, billing and payrollQualifications:Proven ability to build and maintain strong working relationships both internally and externallyStrong leadership, organization and facilitation skillsStrategic ThinkingExcellent communication skills both written and verbalStrong customer service and multi-tasking skillsCreative ability to foster new and innovative ways to perform and succeedAbility to meet strict deadlines and flexibility in time allocation.Proficiency in Computer Usage, with an ability to learn Paladin's Enterprise softwareExperience in scheduling, administration or security supervision would be considered an assetBe willing to work flexible hoursOther InformationPaladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
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LocationKingston, ON
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Workplace information
On site
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Salary$45,000YEAR annually
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Terms of employment
Full time
- Start date
Starts as soon as possible
- Source
CareerBeacon
#2105263
Advertised until
2024-10-12
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