housekeeping supervisor
Posted on
September 11, 2024
by
Employer details
INNhotels
Job details
Nestled between the breathtaking Rocky and Cariboo Mountains, Terracana Ranch Resort offers an unparalleled escape into nature's beauty. Our resort is more than just a destination?it's an experience. We pride ourselves on providing top-notch hospitality in a stunning wilderness setting, offering our guests unforgettable adventures, relaxation, and luxury.
*Why Work With Us?*
* *Spectacular Location:* Work surrounded by awe-inspiring mountain views, pristine rivers, and lush forests.
* *Dynamic Team:* Be a part of a passionate and friendly team dedicated to delivering exceptional guest experiences.
* *Growth Opportunities:* We believe in nurturing talent and providing opportunities for career development.
* *Live the Adventure:* Enjoy access to outdoor activities like hiking, fishing, wildlife watching, and more right in your backyard!
The team here at Terracana Ranch Resort work together each day to create an unforgettable, picture-perfect experience for our guests. As Housekeeping Team Lead you are crucial in making sure our team is on point and on time. You will clean and inspect rooms daily to insure they meet the standards set by us at Terracana Ranch Resort and ensure that our rooms wow our guests leaving them feeling excited to return.
*Key Responsibilities:*
* Provide cleaning services for guests on a day-to-day basis.
* Complete task sheets of listed rooms to be cleaned per day.
* Inspect and touch up rooms cleaned by Housekeepers and report back any trending issues.
* Set rooms up with extra amenities for purchase.
* Observe and report any maintenance repairs needed.
* Train new housekeeping employees to Terracana and INNHotels standards.
* Stock and maintain cleaning supplies, linen carts, and linen rooms.
* Return Lost and Found items to the General Manager?s office.
* Abide by all resort safety procedures to always ensure safety of both staff and guests.
* Move and arrange furniture and turn mattresses.
* Ensure all rooms and suites are cleaned as soon as they become vacant and ensure a quick turnaround.
* Communicate effectively with the Front Desk Team to ensure overall guest satisfaction.
* This is not an exclusive or exhaustive list of all functions; other suitable duties may be assigned.
*Qualifications:*
You are a team player who is excited to create a wonderful experience for the guests of Copper Point Resort! You are positive, driven and have a 'glass half full' outlook on life. Your other traits include:
* Knowledge in and passion for the customer service industry.
* At least 1 year of previous leadership experience.
* At least 1 year of previous housekeeping experience.
* Strong attention to details and a love of cleanliness.
* Energetic, flexible, reliable, hands-on individual with initiative and integrity.
* Ability to multi-task and work under pressure in a fast-paced work environment.
* Good organizational, communication and interpersonal skills.
* Excellent time management skills and a passion for hospitality.
* Friendly and pleasant demeanour, courteous, self-motivated, and professional.
* Ability to work efficiently with minimal supervision, independently and as part of a team.
* Education and experience in hotel industry are an asset.
Who We Are:
* Terracana Ranch Resort is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Red Deer, Stony Plain, Grande Cache, Valemount and Invermere.
We Offer:
* A great work environment with opportunities for development and career advancement within the INNHotels family of hotels.
* A competitive compensation package.
* Staff events and seasonal discounts on local adventure activities.
* Hotel Discounts as part of the INNHotels family of hotels.
* The opportunity to live and work in the beautiful Robson Valley.
* Staff accommodation is available.
Enjoy the beautiful scenery with the convenience of being just 25 minutes from the nearest town. To make the most of your experience at Mt. Robson, having your own vehicl
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LocationFraser-Fort George H
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Workplace information
On site
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Salary$20.00 to $23.00HOUR hourly
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9442853676
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