administrative assistant
Posted on
August 31, 2024
by
Employer details
Oceanside Psychology Group
Job details
*Join Our Dynamic Team as an Administrative Assistant! *
Are you an outgoing, detail-oriented, and efficient professional looking to make a real impact? Ready to be part of a vibrant team where your skills and expertise are valued and celebrated? If so, you could be a great fit for our team.
We are looking for an administrative assistant to work *part-time* in our psychotherapy practice. The position will entail remote work, with the potential to take on additional hours and work in office as the practice grows.
*The position is not suitable for students* *or those who plan to return to school *due to the variable schedules school often involves. We are seeking a Candidate who wants to learn and grow with us!
*Shifts: *Shifts will be *Monday-Friday from 1 pm to 5 pm* to start.
*About Us*
We are a fee-for-service private therapy practice conveniently located at 3292 Production Way in Burnaby, BC (right next to the Production Way-University SkyTrain station). We provide individual, couple, and family therapy to youth and adults.
Our practice is anchored in the belief that collaborative, caring relationships characterized by support and positive communication are central to a healthy workplace and facilitating continuity of care for our clients. Our team is committed to providing the highest quality mental health services in a supportive and inclusive environment.
*Our Vision*
We help create thriving and resilient communities by transforming the way individuals, couples, and families experience, express, and relate to their emotions and each other.
*Our Core Values*
* Authenticity
* Be A Team Player
* Integrity & Respect
*We Offer You:*
* Competitive Compensation
* Paid Time Off
* Supportive Environment
* Remote Work (the position is for remote work, with the potential for in-office work as needed)
*What You?ll Do:*
* *Front Desk Support:* Provide exceptional support to our counselling practice, assisting with client bookings, payments, managing intake & consent forms, etc.
* *Client Interaction:* Answer client calls and emails, conduct intake calls, and process payments with professionalism and compassion, giving VIP service to each client.
* *Quality Assurance:* Ensure all administrative tasks are completed accurately, including follow-ups on payments, securing payment information, and uploading secure documents. Manage booking software, including schedules and treatments offered.
* *Office Maintenance:* Manage office supplies, maintain clinical files, and confirm claims with insurance companies.
*To Succeed in this Role:*
* You will excel in this role if you possess excellent communication skills and the ability to lead and promote the vision of the clinic.
* You must be able to stay extremely organized, thinking 10 steps ahead, and have the ability to see the big picture with an entrepreneurial mindset.
* You have a passion for helping others as you will be the primary point of contact for our clients.
*Qualifications:*
* 2-3 years of experience in Client Care and Customer Service, preferably in a medical office at the front desk.
* High school or equivalent (required), but an asset if you have a College diploma or certificate relevant to the position
*Skills & Attributes of Our Ideal Candidate:*
* Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure
* Strong communication skills, with the ability to communicate professionally and with compassion and patience when dealing with challenging clients
* Confidence when interacting with clients
* Juggling multiple projects and to-do?s simultaneously is no problem for you ? you work well under pressure, meet deadlines, and keep promises
* Tech savvy (we are a paperless practice and everything is online)
* An appetite for innovation and simplicity, and highly process-oriented
* Working autonomously comes easy to you but you also love collaborating with a talented team
* Considerable experience using the Microso
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LocationBurnaby, BC
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Workplace information
On site
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Salary$21.00HOUR hourly
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Terms of employment
Part time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9427511613
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